Network Status
DSL/FTTC Platform historical activity logs
June 25th 2018 11:59 Broadband service should now be restored. If you are still experiencing an issue, please try to power...
Interruption to Broadband Services
September 21st 2017 15:05 – We are aware of an issue with a Broadband Service causing loss of service. This...
Interruption to Broadband services
March 31st 2017 13:05 – We are aware of an issue with a Broadband Service causing loss of service. This...
Broadband Network Connectivity Issues
10/03/17 at 13.47: We believe that the broadband connectivity issue has now been resolved. Please reboot your hardware if you...
Interruption to Broadband services
November 18th 2016 16:00 – We are aware of an issue with a broadband Service causing loss of service. We...
DSL disconnections on the 17th September 2016
This report details the incident of DSL services which connect through our Interxion core router, disconnecting on the 17th September...
Major BT Fault Affecting UK Internet and Broadband Services
13:30 BT has confirmed that all their systems have been restored. 10:45 BT has put out an update stating that they are...
Interruption to Broadband services
09:54 All broadband services have been restored. Please restart your router if you are still experiencing issues. 09:32 We have...
DSL/FTTC Platform 04/08/15
During the past two days, the recent release of the Microsoft Windows 10 update has impacted the performance of ours,...
DSL/FTTC Platform 03/08/15
We are currently experiencing high usage on our network due to the release Microsoft Windows 10. This is causing a...
DSL/FTTC Platform 11/03/15
We are currently experiencing high usage on our network due to the release of a large microsoft update. This is...
Broadband Migration to Entanet
We have a number of exciting changes taking place for early 2015 starting with the following: 24×7 Support...
DSL/FTTC Platform is Up 19/05/14
BT experienced a pertial loss of service at the Trowbridge Node @ 03:11 on 19th May 2014. Service was fully...
DSL/FTTC Platform is Up 03/03/14
BT experienced a loss of service at the Guilford 21CN Core/Metro Node @ 04:30 on 1st March 2014. Service was...
DSL/FTTC Platform is Up 14/08/13
The issue with the degraded service that some customers experienced today have now been resolved. If you continue to experience problems with...
DSL/FTTC Platform Work In Progress 14 /08 /13
Wednesday 14th August 2013 at 14:22: We have received notification from our supplier that there is currently an incident in the STEPNEY...
DSL/FTTC Platform is Up 17/12/12
14.15 Monday 17th December – we are pleased to announce that from 11.30am all reported cases, of which there were...
DSL/FTTC Platform Work In Progress 17/12/12
We are still in the process of investigating the cause of the DSL/FTTC connectivity issues this morning which are affecting...
DSL/FTTC Platform Work In Progress 17th December 2012
Monday 17th December 2012. We are aware of an issue with DSL/FTTC services which appears to be affecting a number...
DSL/FTTC Platform Outage
On Friday 7th December 2012 we experienced an outage on our hostlink affecting all broadband customers. The incident started at...
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